About the Role

In this integral role, you will provide administration and organisation assistance to our Fleet Service team. You will coordinate and manage rosters and schedules for this mobile team, helping to ensure operational KPI’s are achieved. You will also coordinate call-out work so will need confidence communicating with your fellow team members. You will have the full support of the leadership team as together you provide a timey and efficient service to our customers.

You will also be a key communication point for our external customers, providing the highest level of customer service and support. Essential areas of responsibility in this role are:

• Prepare weekly rosters for Fleet Service Fitters
• Liaise with external customers who require call-out assistance
• Allocate call-out work internally in line with agreed policies and procedures
• Obtain order numbers and convert work orders into invoices
• Update information in relevant IT systems (predominantly SAP and B-Mobile)

About You

To be successful in this role, you will possess the following skills and attributes:

• Workforce planning / scheduling or rostering experience highly regarded
• Excellent communication skills with a strong customer service focus
• Strong administration and coordination skills
• Strong organisation and time management skills
• Confident receiving direction and providing direction to others within an agreed area of responsibility / task
• Strong computer skills across multiple software platforms including Microsoft Office
• Good analytical and problem-solving abilities
• Invoice preparation / processing experience preferred

About Us

We are proud to be a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving.  We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions, with a team of more than 2000 passionate individuals across Australia and New Zealand.

Our People Commitment

At Bridgestone, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work. We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand. You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of ‘Serving Society with Superior Quality’.

We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:

• Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.
  
  
• Discounts on Bridgestone tyres and servicing for you, your family and friends! Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
  
  
• Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.

 
Your Growth, Our Future.

How to Apply

Please submit your resume and cover letter below. For a copy of the Position Description, please email recruitment@bridgestone.com.au

We look forward to hearing from you!