Summary

Join our team at Wingfield as a Store Retail Operations Coordinator, where you’ll take the lead in driving retail sales performance, delivering exceptional customer service, and supporting a high‑performing store team. This is a hands-on role suited to someone who thrives in a fast-paced retail environment, enjoys motivating others, and takes pride in maintaining high operational and presentation standards. You’ll play a key part in achieving sales and profit targets, creating great customer experiences, and fostering a culture of safety, teamwork, and continuous improvement.

Our People Commitment

At Bridgestone, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work.

We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.

We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand. 

You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of ‘Serving Society with Superior Quality’.

We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:

• • Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.​
  • Discounts on Bridgestone tyres and servicing for you, your family and friends!
  • Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.​
  • Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.

​
Your Growth, Our Future.

About the role

As the Store Retail Operations Coordinator, you will support the Store Manager in ensuring the smooth and efficient running of the store. This includes driving sales outcomes, coordinating day-to-day customer service and retail operations, overseeing stock management, and supporting technicians to deliver a premium experience for every customer.

You’ll ensure processes are followed, and maintain an organised, safe, and customer-ready environment.

Key responsibilities

Key responsibilities include:

• Deliver excellent customer service and support daily store operations.
• Drive sales performance by coaching staff, managing promotions, and maintaining strong conversion rates.
• Monitor customer needs, market trends, and competitor activity to identify opportunities.
• Ensure the store is well-presented, with up‑to‑date displays, visuals, and marketing materials.
• Coordinate staff communication and support the team with guidance and training.
• Oversee service delivery by ensuring technicians are trained, equipped, and meeting quality standards.
• Manage stock levels, support stocktakes and maintain accurate inventory records.
• Maintain a safe, compliant store environment aligned with HSE policies and audit requirements.
• Support the Store Manager with operational tasks, equipment requests, and site requirements.
• Champion Bridgestone’s E8 Commitment and contribute to a culture of safety and sustainability.

About you

You’ll be a positive and proactive team player who thrives in a customer-facing environment. You bring strong communication skills, enjoy motivating others, and have the confidence to drive sales outcomes and maintain operational standards. You’re organised, safety-minded, and ready to take ownership of daily store coordination.

To be successful in this role, ideally you have:

• Sales management or retail coordination experience.
• Strong customer service skills and the ability to build rapport with diverse customers.
• Sound computer literacy (Marlin, Excel, Word, email).
• Excellent problem-solving and time management abilities.
• Experience guiding and motivating employees in a retail or service environment.
• Knowledge of HSE practices relevant to store operations.
• A Certificate II in Tyre Fitting or Certificate IV in Frontline Management (desirable, not essential).

About Us

We are proud to be a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving.  We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions, with a team of more than 2000 passionate individuals across Australia and New Zealand.