Shape the Future of Technology at Lube Mobile
At Lube Mobile, we're transforming the way Australians maintain their vehicles through innovative technology, exceptional customer service, and a commitment to continuous improvement.
We're looking for an experienced Lead, IT Systems to take ownership of our core business platforms and drive the delivery of technology solutions that support business growth, operational excellence, and outstanding customer experiences.
Based in Meadowbrook and working closely with both Lube Mobile and Bridgestone stakeholders, this is a unique opportunity to influence technology strategy while leading the successful delivery of critical system enhancements and projects.
What You'll Be Doing
As the Lead, IT Systems, you will act as the product owner and delivery lead for Lube Mobile's business systems, ensuring technology initiatives are aligned with business priorities and customer needs. You'll work across the organisation to translate ideas into practical solutions while leading development activities from concept through to implementation.
Key responsibilities include:
- Owning and managing the product roadmap, backlog and delivery priorities for Lube Mobile business systems
- Leading system enhancement and development initiatives that improve operational efficiency and customer experience
- Partnering with business stakeholders, vendors and technical teams to define requirements and deliver successful outcomes
- Driving governance, quality assurance, testing and release management activities
- Monitoring project progress, risks, dependencies and outcomes while providing clear stakeholder updates
- Ensuring solutions align with enterprise architecture, security standards and business objectives
- Managing relationships with external vendors and development partners
- Identifying opportunities for continuous improvement across systems, processes and service delivery
What You'll Bring
We're seeking a strategic technology leader with a strong blend of technical expertise, stakeholder management capabilities and delivery experience.
To be successful, you'll have:
- Significant experience leading IT development, applications or systems teams
- Demonstrated experience delivering complex technology projects and business system enhancements
- Strong product ownership, business analysis and stakeholder engagement skills
- Experience managing third-party vendors and outsourced service providers
- A solid understanding of software development lifecycles, governance and change management
- The ability to influence and collaborate with stakeholders at all levels of the business
- Strong analytical, problem-solving and decision-making capabilities
- Exceptional communication skills and a customer-focused mindset
About Us
Lube Mobile operates as an independent business unit under the Bridgestone Group. Lube Mobile has always strived to be different from the ordinary mechanic.
Throughout our evolution and towards our current position as the market leading mobile mechanic network, Lube Mobile has consistently sought to solve the everyday problems of quality car service and reliable car repair for our customers. With thousands of satisfied customers, we are still Australia's leading brand for drivers who love the convenience of a mobile workshop for their everyday car servicing and car repair needs, including breakdowns.
Our People Commitment
At Bridgestone & Lube Mobile, we know what matters to our people. That’s why our focus is on creating the conditions for our teammates to feel safe and happy at work.
We’re passionate about growth and development, supporting our people to achieve their career goals with a focus on promoting from within.
We offer flexibility that enhances wellbeing and performance, and the security of working for a trusted global brand.
You’ll join a great team. We take pride in our friendly and supportive community. Together, we are working towards our mission of ‘Serving Society with Superior Quality’.
We believe in creating a workplace where you feel valued for your contributions and inspired to do your best work. Our perks include:
- Competitive total remuneration package, inclusive of market-related base pay, plus variable pay and allowances depending on your role.
- Discounts on Bridgestone tyres and servicing for you, your family and friends!
- Financial education, wellbeing support, and a range of employee discounts on private health, cars and car hire, hotels and other retailers.
- Annual paid volunteer leave to give back to a cause that matters to you – now that’s rewarding.
Your Growth, Our Future.
How to Apply
Please submit your resume and cover letter below.
We will be reviewing applications throughout the advertising period. To avoid missing out on this opportunity, we encourage interested candidates to submit their application as soon as possible.
We look forward to hearing from you!