BSAP-Lead/Asst Lead, HR Technology

Job Summary

Reporting to the Regional Head, Strategic People Program, the incumbent will manage the regional Enterprise Human Capital Management (HCM) system and technology, including the deployment of new solutions and the enhancement of existing HR processes. The role also involves training users, providing ongoing support, and offering expert advice to stakeholders across the Asia Pacific, India, and China region.

Responsibilities

Based on the candidate’s experience and qualifications relevant to this position, the shortlisted candidate may be offered for a role and remuneration appropriate to his/her level of expertise.

• Evaluate and recommend Human Capital Management (HCM) solutions to address key business challenges and capitalize on strategic opportunities. Design solutions, develop proposals, and advise on applications that deliver measurable impact. Support management in prioritizing solution deployment to maximize return on investment.
• Oversee or support the deployment and implementation of HCM systems, ensuring alignment with project plans and timelines. Provide strategic guidance to management and deliver performance reporting to track progress against objectives.
• Collaborate with regional stakeholders to ensure accurate application of HCM technologies and identify opportunities to streamline HR processes. Offer expert advice to address system limitations and drive process improvements. Partner with cross-functional teams, internal departments, and external experts to ensure project success.
• Facilitate training and ongoing support by ensuring that relevant user groups are equipped to use and maintain the HCM system effectively. Oversee the development of training materials, support processes, and data governance practices to maintain HR data quality. Enable analytics and reporting capabilities to support data-driven decision-making.
• Maintain up-to-date expertise in HCM standards and best practices, and assist in the development and enforcement of policies that ensure quality, compliance, and operational efficiency—including system and access administration.
• Coordinate with service providers, vendors, and internal teams to maintain the performance, reliability, and functionality of the HCM platform. Diagnose and resolve system issues, and ensure timely application of system upgrades and patches.
• Undertake additional duties as assigned by the Manager.

Requirements

• Degree in Information Technology or its equivalent;
• Good domain knowledge of HR and employee life cycle management and Information Technology acquired through experience;
• Specialized knowledge and expertise in HCM Platforms with mastery over project management;
• At least 5 years of experience in managing HRIS operations;
• Experience in planning and leading HCM related projects with limited oversight;
• Ability to supervise and work with cross-functional project teams;
• Strong Analytical skills with the ability to solve difficult HR application and process related problems;
• Good verbal and written communication and interpersonal skills with proven ability to persuade and convince others

Skills

Local contract terms only