BSTK-Product Solution - Staff(Technical engineer)
Seoul, KR
Bridgestone is dedicated to "serving society with superior quality." Our mission and values ensure world-class customer service and inspire us to be an outstanding corporate citizen in the communities in which we live and work.
Our engineers push the boundaries of what's possible to improve performance, safety and quality. Like you, we're driven to be the best. And it starts with our passion for innovation.
Job Summary
Primary responsibility as a Technical Engineer is to provide customer value matching product line up, to support customers on technical issues and to assist sales teams for their sales activity. You will be responsible for product line up improvement in Korea, with a main focus on the passenger car radial and truck bus radial tires.
Responsibilities
Key Responsibilities
• Support to lead and manage market QA(Quality Assurance) works in Korea market.
• Assist in designing and planning market survey plan according to subject e.g., demand, concept, preference…
• Assist in managing communications with group companies for the quality issues.
Key Areas
• General Technical engineering
o Conduct Product power evaluations which include both objective & subjective measurement such as field test and ‘voice of customer’ data collection.
o Support the analysis of customer requirements & the development of harmonized strategies for new product launch.
o Coordinate planning, implementation, and analysis of various types of surveys (interview & measurement) at customer sites, fleets, tire dealers, scrap yards, etc.
o Collect & share competitor activity.
• Quality management
o Monitor product quality and correct operation of products as after sales support.
o Coordinate with HQ for countermeasure requirements in case of problems.
• Sales Support
o Support sales team for technical issue such as technical advice, TCS and sales approach related such as fleet approach etc.
Global/ Region/ Local Initiatives
• Participate in Regional conferences, and special projects, where required.
• Prepare and submit reporting requirements and needs when required
Requirements
• Engineering background and bachelor’s degree or higher preferred
• Welcome in Gyeongsang-do and Jeolla-do area addressed residence.
• Good communication skill with clients and end users as well as among internal sections
• Planning and scheduling ability for the targeted tasks e.g., demand surveys, preference surveys etc.
• Required job skills obtaining.
• High level of integrity, respect for others, persistence, and passion for success
• Language proficiency: English is mandatory (other language(s) are added advantage)
Local contract terms only
Understanding that Serving Society with Superior Quality is our heritage and our mission, and embracing our responsibility to future generations as a global leader in our industries, Bridgestone and its teammates around the world employ innovation and technology to improve the way people move, live, work and play.