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After - Sales Technical Service Engineer

Specialization:  Manufacturing/ Operations/ Production/ Quality Management/ SHE
Location: 

Klongluang, 13, TH, 12120

Date Posted:  14-Jan-2022

Bridgestone is dedicated to "serving society with superior quality." Our mission and values ensure world-class customer service and inspire us to be an outstanding corporate citizen in the communities in which we live and work.

Our engineers push the boundaries of what’s possible to improve performance, safety and quality. Like you, we’re driven to be the best. And it starts with our passion for innovation.

Responsibilities

Main Responsibilities;

  • Provide information, answer questions and provide technical advice to dealers and customers
  • Meet with customers to examine, resolve complaints and provide technical advice to dealers and customers
  • Prepare reports of problems and recommendations to customers
  • Survey product satisfaction from dealers and customers and prepare reports according to established plans
  • Contact and coordinate technical training for employees in the department
  • Develop working knowledge, ability, skills in both professional and technical by participating in training, reviewing public media related to the tire industry
  • Strengthen relationships in industry networks
  • Perform other tasks as assigned by the supervisor

Sub Responsibilities;

  • Track and collect information about competitor movements in new products.
  • Learn more information that is useful for work such as knowledge of cars, engines.
  • Take care of the maintenance of the vehicles used for operations to be ready for use at all times and strictly follow the traffic rules
  • Study new technology and apply it to the work to make the work more effective

Requirements

  • Bachelor’s degree in Engineering
  • 1-2 years experience in Technical Service (New graduates are welcome)
  • Be able to communicate in English. (TOEIC scores: 650 up)
  • Be able to use MS Office (Word, Excel, PowerPoint)
  • Be able to drive a car and can work in the up-country area
  • Good personality, good service mind, positive attitude
  • Experience in the Automotive industry is preferred

Understanding that Serving Society with Superior Quality is our heritage and our mission, and embracing our responsibility to future generations as a global leader in our industries, Bridgestone and its teammates around the world employ innovation and technology to improve the way people move, live, work and play.