BSTVN-Leader Field engineer

Specialization:  Sales – Technical Service and Field Engineering (FE)
Location: 

Ho Chi Minh, 65, VN

Date Posted:  22 Apr 2024

Bridgestone is dedicated to "serving society with superior quality." Our mission and values ensure world-class customer service and inspire us to be an outstanding corporate citizen in the communities in which we live and work.

Our engineers push the boundaries of what’s possible to improve performance, safety and quality. Like you, we’re driven to be the best. And it starts with our passion for innovation.

Job Summary

- Lead Fleet Approach Activity (summarize & report activities weekly/monthly, get biz with new fleet as OB target)
- Lead Field test/Monitoring test activities (instruct PIC to make/align yearly plan, deploy to teammates to execute, summarize & report result periodically, manage progress)
- Lead Product Survey activities (instruct PIC to make survey plan, deploy to teammates to execute, analyse & report to BOM, manage progress)
- TECH PIC in Central area, Binh Duong province & 6 districts in HCM city (execute common works & fleet approach to support biz)
- Handle market issues in territory in charge and support teammates in south to handle as well.

Responsibilities

1. Fleet Approach: (FA)
- Make scheme for FA program (trial use/monitoring test)
- Align FA scheme with ASM/HOD, deploy to teammates
- Set FA target for each PIC according to 24OB
- Follow activities, summarize & report to HOD weekly, company monthly (in monthly report)
- Manage progress to achieve OB target (new fleet get biz, key activities execution as timeline/Action plan)

2. Field test/Monitoring test:
- Instruct PIC to make/align yearly plan (test objective, test, timeline, budget)
- Set target for each PIC/align with Leader/HOD
- Instruct PIC to prepare test instruction, proposal, supporting documents
- Deploy to teammates to seek potential fleet candidates to conduct test
- Follow mounting, period inspection and summarize, update result to Team/HOD/BOM/GD
- Manage progress to obtain sufficient data to contribute for product planning, Sales activity

3. Product Survey (Scrap tires survey + VOC + CVI):
- Instruct PIC to make plan <target, survey area, timeline>
- Align with HOD, deploy project to teammates to execute
- Communicate with dealers/fleets to collect scrap tires
- On-field survey (inspect scrap tires, interview VOC)
- Instruct PIC to consolidate data, analyze & report
- Manage progress to achieve survey target, value output

4. FE COMMON WORKS & TECHNICAL ISSUES SUPPORT IN TERRITORY (EXECUTING & SUPPORTING)
- Handle claim tires / market issues in territory in charge
- Execute Field test/Monitoring test as assigned target
- Execute survey activity as assigned target
- Execute fleet approach activity to support biz (Drive sales by technical data)
- Build market profiles to understand overview market, take right action to maximize contribution to biz

5. Count survey: end to end process
- Instruct PIC to make plan <target, survey area, timeline>
- Align with HOD & related Dept.
- Communicate with procurement for vendor selection
- Follow up On-field status
- Instruct PIC to consolidate data, analyze & report
- Manage progress to achieve survey target, value output

Requirements

1. Education: Bachelor / Engineer degree in Chemical/Auto Industry
2. Experience: at least 7 years in automobile & tire
3. English: medium level, common communication

Skills

Good technical background
High logical, problem solving, customer orientated
Communication and reporting with proficient MS office

Local contract terms only

Understanding that Serving Society with Superior Quality is our heritage and our mission, and embracing our responsibility to future generations as a global leader in our industries, Bridgestone and its teammates around the world employ innovation and technology to improve the way people move, live, work and play.