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Technical Field Service Manager

Specialization:  Manufacturing/ Operations/ Production/ Quality Management/ SHE

Hendra, QLD, AU

Date Posted:  06-Jun-2022

Job Summary

An exciting opportunity with Bridgestone exists for an engineering degree qualified person to support product development activities, implement quality assurance programs, and provide technical support for the state.

About us

Bridgestone is a global leader in tyres and rubber, and is building on its expertise to provide solutions for safe and sustainable mobility. In Australia, Bridgestone Australia Ltd. offers a range of services and solutions to all segments of the Australian market to deliver social value and customer value. Bridgestone’s extensive range of quality tyres is complemented by the provision of mechanical and fleet services through the company’s nationwide retail network of Bridgestone Select and Bridgestone Service Centres, mobile service provider Lube Mobile, and the manufacturing and sale of quality retreads through Bandag Pty Limited. Bridgestone offers a diverse product portfolio of premium tyres and advanced solutions backed by innovative technologies, improving the way people around the world move, live, work and play.

About the role

Based in the Qld State office in Hendra, you will be responsible for a broad range of duties covering product planning and evaluation, original equipment and replacement market sales support and supporting dealers and customers across warranty claims and product recommendations.

Reporting to the Group Product and Technical Field Service Manager in Adelaide, you will be part of national tyre evaluation programs – managing the implementation, inspection and reporting of tyre evaluations in Qld to actively assist with new product introduction and launches.

This role represents an outstanding opportunity to demonstrate expertise and leadership in a challenging, varied and rewarding role.

About you

You are enthusiastic, highly motivated and committed to providing a high level of customer service. 

You have attention to detail, possess exceptional analytical and problem-solving abilities in addition to high-level written and oral communication skills. Your capacity for building relationships and communicating with a wide range of stakeholders both internally and externally, along with demonstrated tyre and/or mechanical knowledge will add further to your success.

To be successful in this role you will need Tertiary qualifications in engineering or a related discipline. Automotive or tyre industry experience is not mandatory but would be highly regarded.

What we offer

The successful candidate will be rewarded with a competitive salary package; incentive program; functional vehicle and staff discounts. You will also join a globally recognised company that values its employees.