Digital Experience Specialist
Eastwood, SA, AU, 5063
About the role
The Digital Experience Specialist is responsible for driving online customer engagement and lead generation through best practice digital experience design.
About you
We are seeking an experienced Digital Experience Specialist to join our cross functional Digital team at Eastwood, Adelaide on a permanent full-time basis.
With strong analytical abilities and a deep understanding of Bridgestone's existing customer base, you will use data to effectively reach and convert customers for the improvement of the business.
You will use highly effective communication skills, to establish and maintain relationships, with stakeholders, agencies and personnel at all levels and areas of the business to advocate for the customer and design customer centric digital journeys.
To perform successfully in this role, you will need to demonstrate:
- A degree qualification in commerce, IT, marketing or a related business discipline preferred
- 2+ years in a similar role, preferred
- Attention to detail whilst also being results focused
- Experience in coordination of digital activity and projects
- Experience using the Atlassian & Microsoft suite of products, preferred
- Design thinking principles, experience mapping customer journeys
Experience implementing CRO programs, implementing test and learns using tools such as Google Optimise, basic HTML and Java script and knowledge of best practice SEO tactics and tools is highly desirable.
If your skills and values align with us and you believe you are the right fit for this role, we would love to hear from you!
Benefits
The successful candidate will be rewarded with a competitive salary package including incentive program, staff discounts and superannuation above the standard. You will also join a globally recognised company that values its employees.
About us
A renowned global leader in tyres and rubber, Bridgestone is striving towards a vision to provide both social value and customer value as a sustainable solutions company.
With sustainability at the core of our business and guided by the values of our Bridgestone E8 Commitment, Bridgestone offers a diverse product portfolio of premium tyres and advanced solutions backed by innovative technologies, improving the way people around the world move, live, work and play.
In Australia, Bridgestone offers a range of services and solutions to all segments of the Australian market. Our extensive range of quality tyres is complemented by the provision of mechanical and fleet services through the company’s nationwide retail network of Bridgestone Select and Bridgestone Service Centres, mobile service provider Lube Mobile, and the manufacturing and sale of quality retreads through Bandag Pty Limited.